Net:gain helps Epilepsy Outlook review communications

Making sure the right information gets to the right people in a form that’s accessible is a real priority for Epilepsy Outlook Manager, Jacqui Gettings.

This voluntary sector organisation provides support for people with epilepsy and their carers. Every person's epilepsy is unique to them, and the individual copes differently with the condition. So it’s crucial to present information in ways that meet each person’s needs.

Currently, Epilepsy Outlook use paper-based information, so achieving the flexibility needed takes a lot of time and effort. Jacqui was keen to learn how technology could answer the needs of Epilepsy Outlook’s clients, to deliver the range of communications needed more efficiently and effectively.

The Belle Vue net:gain Centre has agreed a valuable local offer with other ChangeUp providers in the region, so Jacqui’s organisation has immediately benefited from a free IT health check consultation. This gives them an accurate baseline of their IT capability. As Jacqui progresses through the net:gain programme, development modules helping her organisation to map beneficiary need to technology, to specify and cost the equipment they need to buy, and to plan for implementation, will allow Epilepsy Outlook to build on the information gleaned from the health check.

Jacqui is planning how to use technology to promote the organisation more effectively. Looking to the future, Jacqui intends to use the knowledge she gains through net:gain to develop the organisation’s databases, reach a broader range of client groups, and promote the organisation more effectively.Several doors are opening for Epilepsy Outlook, and with the support provided through net:gain, no doubt, they will be well on their way towards achieving their goals.